Privacy Policy
1. Introduction
This Privacy Policy explains how The Junior Mentor collects, uses, stores, and protects your personal information. By accessing our platform or using our services, you agree to the collection and use of information in accordance with this policy.2. Information We Collect
We collect information necessary to provide and improve our services, including:
- Name and surname
- Email address
- Payment information
- Course activity, progress, and submissions
- Messages and interactions within the platform
- Technical data such as device type and browser
3. How We Use Your Information
The Junior Mentor uses collected data for the following purposes:
- To provide access to courses, projects, and mentorship programs.
- To process payments and manage subscriptions.
- To personalise your learning experience and improve our platform.
- To provide customer support and respond to queries.
- To monitor usage analytics and improve performance.
- To train internal AI models for project management, client management, and improving operational efficiency.
4. Data Sharing
We do
not sell, rent, or trade your personal information. Data may only be shared with:
- Third-party payment processors (e.g., Paystack, Stripe).
- Tools used internally for analytics, automation, or AI training.
- Legal authorities when required by law.
All shared data is minimal and strictly necessary.
5. Data Storage & Security
The Junior Mentor takes reasonable and modern security measures to protect your data, including:
- Secure server hosting
- Encrypted communication where applicable
- Restricted internal access to sensitive data
While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of your information
- Request deletion of your account
- Request information on how your data is used
You may contact us to exercise these rights.
7. Children's Privacy
The Junior Mentor does not knowingly collect personal information from users under the age of 16 without parental consent.8. Data Retention
We retain user data only for as long as necessary for operational, legal, and analytical purposes. If you delete your account, some anonymized statistical data may remain for internal analysis.9. Updates to This Policy
The Junior Mentor may update this Privacy Policy at any time. Continued use of the platform indicates acceptance of the updated policy.10. Contact Information
For privacy-related questions or requests:
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